Shipping policy

Shipping Policy

All orders ship via standard ground shipping unless otherwise selected at checkout.

Processing Time

Orders are typically processed within 1–2 business days. Orders placed before 1pm MT may ship the same day.

Please note that shipping timelines selected at checkout apply after your order has been processed and fulfilled by our team.

Shipping speed selected at checkout refers to the carrier’s estimated transit time after fulfillment processing.

Under normal order volume, estimated delivery timelines are approximately:

  • Economy Shipping (5–8 business days) + 1–2 business day processing = approximately 6–10 business days total

  • Standard Shipping (3–4 business days) + 1–2 business day processing = approximately 4–6 business days total

  • Express Shipping (1–2 business days) + 1–2 business day processing = approximately 2–4 business days total

During promotions or periods of elevated order volume, processing times may extend to approximately 2–5 business days. Shipping timelines are in addition to processing times.

All orders are packed and fulfilled in the order they are received. Selecting expedited shipping speeds up carrier transit time, but does not move your order ahead in our fulfillment queue.

Shipping Locations

At this time, we ship within the United States only.

Please note that deliveries to Alaska and Hawaii may require additional transit time.

Order Accuracy

Please ensure your shipping address is entered correctly at checkout. Once an order has been processed, we are unable to make changes to shipping information.

Tracking Information

Once your order ships, you will receive tracking details via email so you can follow your package every step of the way.

Delivery Confirmation

Once a package is marked as delivered by the carrier — including photo confirmation where available — it is considered fulfilled on our end.

Good Beauty is not responsible for lost, stolen, or misdelivered packages after delivery confirmation. If you believe your package was misdelivered, we recommend:

  • Checking with neighbors or household members

  • Confirming the shipping address entered at checkout

  • Contacting the shipping carrier directly to open a claim

The shipping carrier is the only party able to investigate GPS scan data and delivery details.

If you need assistance locating your tracking information, please contact us at hello@goodbeauty.com and our team will be happy to help.